Do the hotels have non-smoking rooms?
Yes. All star-rated hotels have non-smoking rooms or floors. Guests who check in earliest usually have priority over those checking in later for the
non-smoking rooms.

Is the baby's cot available?
Yes. Star-rated hotels will usually provide cots for babies under 2 years old free of charge.

What kind of laundry arrangements do hotels have?
Generally laundry service is offered in all hotels. The laundry handed in the morning is returned the next day. Extra fees are charged if you ask for
an express service.

Is the tap water safe to drink in hotels?
We do not advise that you drink the tap water, even though some hotels may claim that their tap water is purified and safe.
Usually all rooms have a water heater or thermos and boiled water is available free of charge. Bottled water is also available in stores and at street
stalls.


Can I rent a wheelchair at the hotel?
Hotels will provide wheelchairs for their registered guests free of charge but as there might not be sufficient chairs, they are assigned on a first
arrival priority.

Are there swimming pools available at hotels?
Not all hotels have swimming pools. Normally only 4-star or 5-star hotels have swimming pools.

Is Internet access available in hotels in China?
Yes, most 3-star hotels and above provide convenient Internet service for a reasonable fee in your room or at the business center.

Do I need to bring my own hair dryer?
No, almost all the hotels are equipped with hairdryers.